Refund policy
Last updated: August 28, 2026
14-Day Trial Guarantee
Use TUUTH every day for at least 14 days. If it isn’t right for you, tell us and we’ll make it right. We reserve the right to decline requests outside these terms.
How to Request a Refund, or Replacement
Email support@tuuth.co or use our Contact page (select "Returns & Refunds") with your order number and reason. We'll follow up within 1 to 2 business days. If approved, we will process your refund or replacement directly.
What's Refunded
Product cost only. Shipping is non-refundable.
Refund Timing
Approved refunds post to your original payment method within 5 to 10 business days.
Order Cancellations
Need to cancel before shipping? Email support@tuuth.co and we'll attempt to cancel and refund in full. Once fulfillment has started, standard refund terms apply.
Damaged, Defective, or Incorrect Items
Contact us within 7 days of delivery with photo proof — we'll make it right.
Non-Returnable Items
Floss and Toothbrushes are final sale.
Questions?
Email support@tuuth.co or use our Contact page. We're happy to help.